Translations:Reset lost credentials/2/en

Technically, Miraheze system administrators (also known as staff) can reset credentials, such as passwords or 2 Factor Authentication records. However, policy-wise, staff do not reset anyone's credentials on behalf of them. This is because staff fears that they might be trapped in social engineering. As such, staff requires undeniable, math-based proof that the requesting user is indeed the authentic owner of the account before we can do the reset.