Phabricator

Phabricator is an issue tracking software used to keep track of feature requests, open bugs, etc.

Technical information can be found here.

Requests and reports

 * If you want to request an extension and/or configuration change (that is not on ManageWiki!) for your wiki, please  use this form.
 * If you want to report a bug or anything else please use this form
 * If you want to report a security issue please use this form

For more technical details please see Tech:Phabricator.

Triaging tasks

 * All feature requests and most configuration changes are triaged as "Normal" by default. There is no need to change the priority of the request as it will not make your request be processed faster. All feature requests and configuration changes are done on a first come, first served basis, wherein your wiki will be configured when all requests before it are either completed or completed to a well enough standard that it is possible to move on. There are four different priorities that are used on Phabricator:
 * Unbreak Now: Tasks here should be resolved as soon as possible, all other tasks should be dealt with after the ones here are resolved.
 * High: Tasks here should ideally be resolved in a few days.
 * Normal: Feature requests here should be resolved as soon as someone is able to, and other tasks (such as goals) should be done in the time period that's assigned to them.
 * Low: Tasks here are not important to the direct functioning of Miraheze, are just ideas or cannot be worked on currently, and therefore should be done whenever someone wants to.

Additionally, there are also statuses on Phabricator ("Open", "Denied", "Invalid", "Resolved" and "Stalled"). While the first four are self-explanatory we use Stalled for tasks that are waiting on an external entity to respond before any further action from us can be taken.

If you are unsure about how to triage an issue, please leave it as it is and a System administrator will triage it appropriately.

SRE Duty
Site Reliability Engineering Duty is a name assigned to the process of ensuring incoming tasks and problems get resolved in a timely manner or remain tracked week-in-week-out to prevent tasks dropping off everyone's radar.

''Read more about SRE Duty here.

Tags/Projects

 * Tags/Projects are used to organize tasks into their relative topics. For example a task titled "Feature request for example.miraheze.org" would be placed under the "Configuration" tag as this is the tag we put all feature requests and configuration changes under.
 * Extensions that may need to be reviewed are added to the "Extensions" project under the "Review Needed" workboard
 * Tasks that relate to the general running of Miraheze and its servers is placed under the Site Reliability Engineering tag.
 * There are countless other tags that are used for a variety of purposes. They can all be viewed here: https://phabricator.miraheze.org/project/query/all/